First South Bank in 2801 Cashwell Drive

Customer Reviews about First South Bank:

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  If I could rate this Banking branch a Perfect 0, I would. First, let me start of my saying, I had the worst experiences ever with this bank. One more than one occasion, there was an issue with my account--not on my part--. 1. I called the provided number and they are not open (by phone or by branch) on the weekends. So I had to wait until Monday to speak to someone live. I go in and explain my situation to the teller and he was no help at all. He automatically gave me the option of taking my money out of their bank or a $2 convenience fee credited to my account. I asked to speak to a manager and there was not one on site. So I called the number again. Spoke to someone from the administration, same results....I took my money and parted ways. It is sad when the customer gets screwed over and to make matters worse was offered no apologies, no waived fee's, nothing. I was not at fault. My monies could not be accessed at all due to an error on the bank part. So if you are looking for a bank that will manage your funds correctly, be available when help is needed and show responsibility FIRST BANK IS NOT THE BANK FOR YOU. Try Wells Fargo or PNC Bank.
  By Anissa Green-McCall, July 25, 2017

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About First South Bank in Goldsboro